Passenger Reseating on Airplanes
You woke up late for your 8am flight to SFO and now you're in a rush. You make your way towards the departure gate from the moment you open your eyes. Maybe you know your transit time from the door to the departure gate. And, maybe your inner road warrior knows the drill and you know this full flight like the back of your hand. Maybe you're unfamiliar with this flight because your corporate travel agent booked it to SJC. Either way, it's go-time.
You skip fumbling around on the mobile and head out the door, your thoughts abuzz until you're on the airport shuttle. As you glance at your boarding pass for the flight time and the assigned gate, something catches your eye. Wait a second, your seat assignment is a middle seat in the economy cabin on a bulkhead row!
How many ways did you configure your travel profile? There was the travel agency's website, an employer's intranet travel profile, various mobile travel apps and the airline mileage program profile. You indicated every possible way that you don't do bulkhead rows. Besides, you prefer aisle seats and they know this.
There's no row of seat-backs in front of you on bulkhead rows. Your seat has no fold-down tray table and the concealed armrest folding tray doesn't work for your wrists to bang out morning emails. Just as annoying, there will be no "underneath the seat in front of you" to store your laptop bag. Both your carryons must go into the overhead bin. You cannot reach them until the pilot gives the all clear. And now it's 8am. You've skipped some crucial biological processes this morning as your body is still waking up!
"May I have your attention please...
This is a full flight this morning.
Please do not approach the desk for reseating requests."
As this echoes in your ears, you think to yourself, "wouldn't it be nice to get out of this bulkhead row middle seat before I board?". You look around the waiting area thinking if only there was a way to anonymously and silently ask if anyone would like to switch seats. Enter the Hopscotch SeatBot.
You skip fumbling around on the mobile and head out the door, your thoughts abuzz until you're on the airport shuttle. As you glance at your boarding pass for the flight time and the assigned gate, something catches your eye. Wait a second, your seat assignment is a middle seat in the economy cabin on a bulkhead row!
How many ways did you configure your travel profile? There was the travel agency's website, an employer's intranet travel profile, various mobile travel apps and the airline mileage program profile. You indicated every possible way that you don't do bulkhead rows. Besides, you prefer aisle seats and they know this.
There's no row of seat-backs in front of you on bulkhead rows. Your seat has no fold-down tray table and the concealed armrest folding tray doesn't work for your wrists to bang out morning emails. Just as annoying, there will be no "underneath the seat in front of you" to store your laptop bag. Both your carryons must go into the overhead bin. You cannot reach them until the pilot gives the all clear. And now it's 8am. You've skipped some crucial biological processes this morning as your body is still waking up!
"May I have your attention please...
This is a full flight this morning.
Please do not approach the desk for reseating requests."
As this echoes in your ears, you think to yourself, "wouldn't it be nice to get out of this bulkhead row middle seat before I board?". You look around the waiting area thinking if only there was a way to anonymously and silently ask if anyone would like to switch seats. Enter the Hopscotch SeatBot.
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