Hopscotch Corner

Airline seat inventory metrics, also known as KPI's or Key Performance Indicators, measure industry standard quantitative seat inventory metrics. A quantitative metric provides a measurement as opposed to a qualitative or intangible like user experience, quality and goodwill.  One metric we discuss is a leading indicator of passenger behavior. Another is a lagging indicator of passenger behavior. Think of how your price sensitivity changes when making tradeoffs for flexibility of travel plans. These are reflected by the class of fare's terms and conditions driving your purchase price. Another of our blog posts discussed the differences of direct and indirect measurement of a KPI which we consider in this post in more detail. Metrics are meaningful for making comparisons. Our comparison basis uses time periods for comparing historical seat inventory performance at difference levels like comparing how the same aircraft inventory performs on different travel segments between c...